Policyholders

Individual Insurance

Shenandoah Life has been in the business of providing insurance coverage and servicing our policyholders for almost 100 years.  Just as times have changed from when we first opened our doors, so have the ways we do business and the products we offer.  As a Prosperity Life Insurance Group company headquartered in the beautiful Blue Ridge Mountains of Virginia, we strive to protect what matters most - people and their families.

Every employee at Shenandoah Life is committed to our corporate values of integrity, customer focus, performance, and initiative - you'll see this first-hand when you contact us.

When you put your trust in Shenandoah Life, you'll get:

  1. Home Office Service - Our customer service representatives are unparalleled in their dedication and willingness to assist you.
  2. Fast, Secure Web Services - Our Policyholder website allows you to manage your policies anytime, anywhere; view policy values, coverage and billing information; access forms for various transactions; make certain changes to your policy; and obtain contact information for your agent and the home office.
  3. Fast, Accurate Claim Service - Our claim team consistently processes claims quickly knowing that this helps when our customers need us most.

Policyholder Website Registration:

  1. Click on the "Policyholder Login" link located to the right or on the menu above.
  2. When the login page appears click the "New User Registration" link located to the right of the User ID field.
  3. Complete the information on the Registration page.  (Note: You will need your Policy Number.)